OUR CUSTOMER SERVICE MAKES THE DIFFERENCE

Recently I was told by a longtime client that our customer service is “old fashioned, but in a good way”. Perhaps that is the last thing a technology company wants to hear.
​
As president of SiteQuest Technologies, I reflected over what our client meant in that statement. We do pride ourselves on the fact that when you call our office with questions or in need of technical support, that your call is quickly answered by a live person. We don’t force our clients to use service tags, make them navigate unhelpful phone trees, or waste time waiting in queues listening to mundane hold music. We are there for our customers, with a readiness and willingness to meet and exceed their expectations. 

​A compliance supervisor that has been using our applications for several years recently said that “SiteQuest provides top notch service. They are always happy to hear from me and have exceptional response time. No tickets, bills or painful processes, just a happy voice ready to help.”

Another compliance supervisor utilizing our Eagle Eye program said; ‘I deal with vendor support in my day-to-day job. SiteQuest Technologies stands out because they provide prompt service and always take it to the next level to ensure I'm satisfied.”

Another one of our clients said that, “I have been using SiteQuest Technologies’ Eagle Eye program for almost two years now and have had excellent results. The system does exactly what it was designed to do and we have received excellent customer service from the company. Highly recommended.”

We make it easy to contact us with our phone numbers posted right on our website under the “Contact Us” menu header. We enjoy and look forward to our phone conversations with our clients who we know by name and personally as well.
​
We may be called “old fashioned” when it comes to our customer service, but we accept that name with pride in knowing that it sets us apart from others.
​
Feel free to reach out to me with any questions or web supervision needs that might arise.
 
James Cella
President
801.896.0951
James@sitequesttech.com